​

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website Paws Vora

1. Information We Collect

When you visit or shop with us, we may collect the following types of information:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment information (processed securely through our payment provider).

• Order Information: Details of products purchased, order history, and transaction records.

• Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our Site, collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your order, including shipping confirmations and updates

• Respond to customer service inquiries

• Improve our Site, products, and customer experience

• Send marketing communications (only if you have opted in, and you may unsubscribe at any time)

• Prevent fraud and ensure the security of our Site

3. Order Fulfillment and Third-Party Suppliers

We work with Modalyst and its network of independent suppliers to fulfill orders placed through our Site. When you place an order, necessary information (such as your name, shipping address, and order details) is shared with Modalyst and the relevant supplier solely for the purpose of processing and shipping your order.

We also use third-party service providers to operate our Site and business, including:

• Wix (website hosting and e-commerce platform)

• Payment processors (to securely handle transactions)

• Modalyst (order fulfillment and dropshipping supplier network)

These third parties only receive the information necessary to perform their services and are expected to handle it in accordance with applicable privacy laws.

4. Shipping

Orders shipped within the United States typically arrive within 14 working days from the date of purchase. Shipping times may vary depending on your location, supplier availability, and other factors outside our control. You will receive tracking information once your order has shipped, where available.

5. Returns

We offer a 28-day return policy. If you are not satisfied with your purchase, you may request a return within 28 days of receiving your item. Please contact us at wixfadil2@gmail.com to initiate a return. Items must meet our return eligibility requirements (please refer to our Return Policy page for full details).

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Remember your preferences and shopping cart contents

• Analyze site traffic and usage patterns

• Improve your browsing experience

You can control or disable cookies through your browser settings, though this may affect certain features of the Site.

7. Data Sharing and Disclosure

We do not sell your personal information to third parties. We only share your information with:

• Suppliers and fulfillment partners (Modalyst network) to complete your order

• Service providers who help us operate our Site (e.g., Wix, payment processors)

• Legal authorities, if required by law or to protect our rights

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications

• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: wixfadil2@gmail.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Depending on your location and the nature of your business, you may be legally required to include additional disclosures (e.g., GDPR, CCPA). We recommend having this document reviewed by a legal professional to ensure full compliance with applicable laws.