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Shipping Policy

Thank you for shopping with us! Please read our Shipping Policy below to understand how we process and deliver your orders.
1. Order Processing

All orders are processed through our fulfillment partner network via Modalyst. Once your order is placed, it is automatically forwarded to the relevant supplier for packing and shipment. Order processing typically takes 1–3 business days before your item ships, in addition to the shipping times listed below.

2. Shipping Times

  • United States: Orders typically arrive within 7 to14 working days from the date of purchase.

  • International Orders: Delivery times may vary depending on the destination, customs processing, and supplier location. Please allow additional time for international shipments.

Please note that these are estimated delivery times and not guaranteed. Delays can occasionally occur due to factors beyond our control, such as customs, carrier delays, weather, or high order volumes.

3. Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and delivery destination. Any applicable shipping fees will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (where available), so you can monitor the progress of your delivery.

5. Multiple Items and Separate Shipments

Since we work with a network of independent suppliers through Modalyst, orders containing multiple items may ship separately and arrive at different times. You will receive tracking information for each shipment.

6. Incorrect Shipping Information

Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer. If you notice an error after placing your order, please contact us immediately at wixfadil2@gmail.com so we can attempt to correct it before shipment.

7. Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at wixfadil2@gmail.com and we will do our best to track down your package or provide a suitable resolution.

8. Customs and Import Duties (International Orders)

International customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are not included in the order total and are the responsibility of the customer.

9. Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us at:

Email: wixfadil2@gmail.com

This Shipping Policy is provided for general informational purposes. Shipping times and terms may be updated periodically to reflect changes in our fulfillment process.

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